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Business Unusual, the Bidvest way

 
Brian Joffe

The theme of the February management conference – business unusual – which took place in Dubai provided an excellent framework for some ‘out of the box’ thinking.

 
     
 

Professor Kim, joint author of a business strategy book, Blue Ocean Strategy introduced the management team to blue ocean possibilities. The book illustrates what the authors believe is the high growth and profits an organisation can generate by creating new demand in an uncontested market space, or a “blue ocean”, rather than by competing head-to-head with other suppliers for known customers in an existing industry which is referred to in the book as a “red ocean”.

Business unusual is all about changing the way we do business.

The management team participated in an exercise in the desert where the participants needed to find oil and build an oil rig. A lot of creative thinking was required; and came from some unexpected sources! The final conference presentation was by Debra Searle. Debra, together with her husband, entered a race to row from Barbados to Tenerife in a plywood rowboat which they had assembled from a kit! When Debra’s husband had to be rescued at sea, although in her words, ‘I was scared of deep water, the dark and sharks’, Debra decided to continue. After 111 days alone, Debra rowed into Port St Charles, Barbados. A remarkable feat and example of human endurance which she uses to powerfully draw out key business and personal lessons.

 

The conference literally ended on a ‘high’ with a dinner held in the tallest building in the world, the Burj Khalifa, on the 123rd floor. An incredible experience.

In line with the ‘business unusual’ theme we bring you some thoughts on blogging from CE Brian Joffe, Group financial director David Cleasby, head of the Foodservice business Bernard Berson and head of Bidvest Commercial Lindsay Ralphs. Here’s what they have to say …

 

From left: David Cleasby, Lindsay Ralphs, Brian Joffe and Bernard Berson in Dubai for the management conference.

 

The great Bidvest blog test…

Readers will be pleased to see that I have not vanished into the blogosphere and I’m back in print with my regular Bidvoice message. As users of the Bidvest intranet know, I was one of the ‘guinea pigs’ selected for our Group’s first use of blogging technology. The testing ground was the management conference in Dubai and the others under scrutiny were the Bidvest CEs and a number of our MDs.

We posted thoughts and experiences from Dubai and received rapid feedback from a growing band of ‘followers’. I thank everyone for their participation.

Spontaneous input from team members demonstrated the potential of the blogging format and turned the exercise into a great success. Why did we do it? While we’re not a technology company, several of our businesses are innovative users of new technology.

Bidvest in Australia and New Zealand is a leader in foodservice ecommerce. In South Africa, Bidvest Automotive pioneered digital vehicle retailing through the Call-a-Car online dealership. Recently, the computerised AutoBid system was adopted by Burchmore’s, creating a digital vehicle auction floor. So we’re not averse to new technology and we’re never afraid to innovate.

In any event, blogging – stripped of the technotrappings – is a typically Bidvest thing to do.

Before Bidvest was a business, it was an idea. Given this background, creating a sounding board for new ideas and accelerating the development of the good ones seems reasonable; especially if those ideas develop into new businesses or new ways of doing things.

For me, that’s what blogging is all about. A blog is a sounding board; a way of putting some thoughts out there, generating new thoughts and gauging reaction. A blog also develops a sense of community, even a sense of family. In that respect, blogging reminds us how we started out.

Many Bidvest operations began as a family business. The owners and managers chatted day by day with those on the warehouse floor or in the workshop.

That’s how it should be. Communication should be horizontal – across, not from up on high. Admittedly, a senior manager may get the ball rolling by posting a comment or question, but after that there is no telling what will happen to the conversation.

That’s what makes blogging so exciting. You can reach lots of people, trigger new thoughts and prompt fresh responses. You can share ideas and get involved in problem solving.

I’m excited about being able to speak to you in this new way. Let’s talk!

Brian Joffe

 
 
 
 
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THE POWER OF MANY

 
 

The Bidvest Group Limited

ANNUAL INTEGRATED
REPORT FOR THE YEAR
ENDED JUNE 30 2011


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